Well, I used to love this place, but after today I will not be back. I made an appointment at 9 a.m. for a 3 p.m. mani/pedi with the stipulation my pedi be done first - I said it three times in the phone conversation. I arrived at 2:55 and was told my mani was first. When I insisted the pedicure be done first as requested, Liz the owner, did the pedicure, then manicure (no polish on my hands). She was rude, demeaning, and insulting throughout the entire procedure. I left with wet toe nails because she felt 10 minutes (the time for the no polish manicure) was long enough for them to be dry - no oil on the toes either. $40 plus tip - my money will be spent elsewhere!!!!!! I was sorry I tipped.
Love this place. The staff is friendly and courteous. It's super clean, and the mellow colors and music make it very relaxing.
Coming from someone who always reads reviews, I promise you Gem Nails & Spa will not disappoint! This is the best mani pedi I have ever had. Great price, great quality, and great customer service.
Only discovered this place because of my cousin, turned out to be the nail salon in the area. I drive over 30 minutes just to get my nails done here. All the nail technicians are very sweet and very hygienic. Store itself is always very clean and very relaxing as well. I tell all my friends and family about this place.
Really nice and clean space. The staff is very friendly, and the service was excellent.
Gem Nails Spa Mount Prospect is a US Hair Care Studio based in Mount Prospect, Illinois. Gem Nails Spa Mount Prospect is located at 102 S Emerson St, Mt Prospect, IL 60056, USA.
Please contact with Gem Nails Spa Mount Prospect using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Gem Nails Spa Mount Prospect opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.